I always feel a bit foolish blogging about a blog about a blog, but I recommend Andy Dickinson's post about some peeved Guardian journalists whose community interaction received a robust reaction. You can just imagine them crying "but I'm a journalist!" when they were encouraged to participate in social media and then again when they were disagreed with.
It's tough: journalists didn't become journalists to do this kind of thing because journalism has moved on and (many) journalists haven't. You can understand their horror.
From Traffic to Trust: Publishers’ response to AI
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How can publishers respond to AI killing their traffic? Focus less on
algorithms and more on audiences – and put community back at the heart of
their journ...
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